Support

Our friendly team are always on hand to help, whatever the issue:

General help via the Squirrel365 Community

Want advice and guidance on how to build an app? Or do you need help resolving a technical issue?

In the first instance we would encourage you to reach out on the Squirrel365 Community. Your question may have already been answered there. Visit the community

If you are on a paid plan then you also have direct access to our support team: [email protected]

Billing and account support

If you want to upgrade your subscription plan, access invoices or update payment details, then log in to your account at cloud.squirrel365.io and go to the Billing section.

If you are having access issues, need help with cancelling, refunds, or other administrative support contact us using this form

Documentation

If you are looking for detailed feature guides or step-by-step tutorials - the Learn site is your go-to resource for the most up to date information. Visit Learn

Sales

To connect with Squirrel365’s sales team please use the contact us form

Design and development services

To hire a professional to design (and build) your Squirrel app contact us using this form

Hours of operation

Our support team is based in the UK and operates Mon-Fri, 9-5pm