# Support Our friendly team are always on hand to help, whatever the issue: ### General help via the Squirrel365 Community Want advice and guidance on how to build an app? Or do you need help resolving a technical issue? In the first instance we would encourage you to reach out on the Squirrel365 Community. Your question may have already been answered there.\ [**Visit the community**](https://community.squirrel365.io/) If you are on a paid plan then you also have direct access to our support team: [**support@squirrel365.io**](mailto:support@squirrel365.io) ### Billing and account support If you want to upgrade your subscription plan, access invoices or update payment details, then log in to your account at [**cloud.squirrel365.io**](https://cloud.squirrel365.io) and go to the Billing section. If you are having access issues, need help with cancelling, refunds, or other administrative support [**contact us using this form**](https://www.squirrel365.io/contact-us) ### Documentation If you are looking for detailed feature guides or step-by-step tutorials - the Learn site is your go-to resource for the most up to date information.\ [**Visit Learn**](https://learn.squirrel365.io/) ### Sales To connect with Squirrel365’s sales team please use the [**contact us form**](https://www.squirrel365.io/contact-us) ### Design and development services To hire a professional to design (and build) your Squirrel app [**contact us using this form**](https://www.squirrel365.io/contact-us) ### Hours of operation Our support team is based in the UK and operates Mon-Fri, 9-5pm --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://learn.squirrel365.io/troubleshooting/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.